People who use its products and services often end up becoming dependent on them, a process known as vendor lock-in. This is due to the company being tax resident in Bermuda as mentioned in the accounts for ‘Microsoft Round Island One, a subsidiary that collects license fees from the use of Microsoft software worldwide. The company is often referred to as a “Velvet Sweatshop”, a term which originated in a 1989 Seattle Times article, and later became used to describe the company by some of Microsoft’s own employees. Historically, Microsoft has also been accused of overworking employees, in many cases, leading to burnout within just a few years of joining the company. Frequently criticized are the ease of use, robustness, and security of the company’s software. Microsoft initially moved onto the grounds of the campus on February 26, 1986, weeks before the company went public on March 13.

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It was announced that the division would be led by Jordan Hoffman, who previously worked for Deepmind and Inflection. In April 2024, it was announced that Microsoft would be opening a state-of-the-art artificial intelligence ‘hub’ around Paddington in London, England. In 2016, the company bought the 32-acre (13 ha) campus, with plans to renovate and expand it by 25%. The company is planning to upgrade its Mountain View, California, campus on a grand scale. Additional offices are located in Bellevue and Issaquah, Washington (90,000 employees worldwide).
In May 2016, the company announced it was laying off 1,850 workers, and taking an impairment and restructuring charge of $950 million. During the summer of 2015 the company lost $7.6 billion related to its mobile-phone business, firing 7,800 employees. To cope with the potential for an increase in demand for products and services, Microsoft opened a number of “holiday stores” across the U.S. to complement the increasing number of “bricks-and-mortar” Microsoft Stores that opened in 2012. A developer preview was released on September 13, which was subsequently replaced by a consumer preview on February 29, 2012, and released to the public in May. Following the release of Windows Phone, Microsoft undertook a gradual rebranding of its product range throughout 2011 and 2012, with the corporation’s logos, products, services, and websites adopting the principles and concepts of the Metro design language.
In January 2020, the company announced a strategy to take the company carbon negative by 2030 and to remove all carbon that it has emitted since its foundation in 1975. In February 2010, however, Microsoft took a stance against adding additional public transport and high-occupancy vehicle (HOV) lanes to the State Route 520 and its floating bridge connecting Redmond to Seattle; the company did not want to delay the construction any further. The “Connector” does not compete with the public bus system and works with it to provide a cohesive transportation network not just for its employees but also for the public.
Microsoft stated that the underlying cause had been fixed but acknowledged ongoing residual impacts on some Microsoft 365 apps and services. Despite CrowdStrike’s CEO George Kurtz clarifying that the issue was not a cyberattack, the incident had widespread consequences, leading to delays in air travel, financial transactions, and medical services globally. The outage was traced back to a flawed update of CrowdStrike’s cybersecurity software, which resulted in Microsoft systems crashing and causing disruptions across various sectors. On July 19, 2024, a global IT outage impacted Microsoft services, affecting businesses, airlines, and financial institutions worldwide.
In July 2024, it was reported that the company was laying off its diversity, equity, and inclusion (DEI) team. On November 20, 2023, Satya Nadella announced that Sam Altman, who had been ousted as CEO of OpenAI just days earlier, and Greg Brockman, who had resigned as president, would join Microsoft to lead a new advanced AI research team. The service includes Copilot, a GPT-4 based large language model tool to query and visualize data, write code, initiate simulations, and educate researchers. In June 2023, Microsoft released Azure Quantum Elements to run molecular simulations and calculations in computational chemistry and materials science using a combination of AI, high-performance computing and quantum computing. On January 23, 2023, Microsoft announced a new multi-year, multi-billion dollar investment deal with ChatGPT developer OpenAI. Microsoft also named Phil Spencer, head of the Xbox brand since 2014, the inaugural CEO of the newly established Microsoft Gaming division, which now houses the Xbox operations team and the three publishers in the company’s portfolio (Xbox Game Studios, ZeniMax Media, Activision Blizzard).

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In March 2024, Inflection AI’s cofounders Mustafa Suleyman and Karen Simonyan announced their departure from the company in order to start Microsoft AI, with Microsoft acqui-hiring nearly the entirety of its 70-person workforce. However, the plan was short-lived, as Altman was subsequently reinstated as OpenAI’s CEO and Brockman rejoined the company amid pressure from OpenAI’s employees and investors on its board. In January 2023, CEO Satya Nadella announced Microsoft would lay off some 10,000 employees. In December 2022, Microsoft announced a new 10-year deal with the London Stock Exchange Group for products including Microsoft Azure; Microsoft acquired around 4% of LSEG as part of the deal. Microsoft has not released statements regarding Activision’s recent legal controversies regarding employee abuse, but reports have alleged that Activision CEO Bobby Kotick, a major target of the controversy, will leave the company after the acquisition is finalized. On January 18, 2022, Microsoft announced the acquisition of American video game developer and holding company Activision Blizzard in an all-cash deal worth $68.7 billion.
During the COVID-19 pandemic, Microsoft’s president, Brad Smith, announced that it had donated an initial batch of supplies, including 15,000 protection goggles, infrared thermometers, medical caps, and protective suits, to healthcare workers in Seattle, with further aid to come. The company was the official jersey sponsor of Finland’s national basketball team at EuroBasket 2015, a major sponsor of the Toyota Gazoo Racing WRT (2017–2020) and a sponsor of the Renault F1 Team (2016–2020). On August 23, 2012, Microsoft unveiled a new corporate logo at the opening of its 23rd Microsoft store in Boston, indicating the company’s shift of focus from the classic style to the tile-centric modern interface, which it uses/will use on the Windows Phone platform, Xbox 360, Windows 8 and the upcoming Office Suites. The company’s retail locations are part of a greater strategy to help build a connection with its consumers. As per company executives, Microsoft had been on the lookout for a flagship location since 2009. On October 26, 2015, the company opened its retail location on Fifth Avenue in New York City.
The increased necessity for remote work and distance education drove demand for cloud computing and grew the company’s gaming sales. On September 21, 2020, Microsoft announced its intent to acquire video game company ZeniMax Media, the parent company of Bethesda Softworks, for about $7.5 billion, with the deal expected to occur in the second half of 2021 fiscal year. In February 2019, hundreds of Microsoft employees protested the company’s war profiteering from a $480 million contract to develop virtual reality headsets for the United States Army. In December 2018, Microsoft announced Project Mu, an open source release of the Unified Extensible Firmware Interface (UEFI) core used in Microsoft Surface and Hyper-V products.

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In September 2024, BlackRock and Microsoft announced a $30 billion fund, the Global AI Infrastructure Investment Partnership, to invest in AI infrastructure such as data centers and energy projects. In June 2024, Microsoft announced that it was building a “hyperscale data centre” in South East Leeds. Meanwhile, that month, the company announced a subscription offering of artificial https://www.justbit-nl.nl/ intelligence for small businesses via Copilot Pro.

  • In May 2016, Microsoft announced another 1,850 job cuts mostly in its Nokia mobile phone division.
  • Microsoft initially moved onto the grounds of the campus on February 26, 1986, weeks before the company went public on March 13.
  • As the smartphone industry boomed in the late 2000s, Microsoft had struggled to keep up with its rivals in providing a modern smartphone operating system, falling behind Apple and Google-sponsored Android in the United States.
  • This is due to the company being tax resident in Bermuda as mentioned in the accounts for ‘Microsoft Round Island One, a subsidiary that collects license fees from the use of Microsoft software worldwide.
  • The employees, part of the group No Azure for Apartheid, sought to address the company’s involvement in the Israeli government’s use of its technology.

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  • In August 2018, Microsoft implemented a policy for all companies providing subcontractors to require 12 weeks of paid parental leave to each employee.
  • On August 23, 2012, Microsoft unveiled a new corporate logo at the opening of its 23rd Microsoft store in Boston, indicating the company’s shift of focus from the classic style to the tile-centric modern interface, which it uses/will use on the Windows Phone platform, Xbox 360, Windows 8 and the upcoming Office Suites.
  • In 2015, the construction of a data center in Mecklenburg County, Virginia, led to the destruction of a historic African American cemetery despite archeological recommendations for preservation.
  • When Microsoft went public and launched its initial public offering (IPO) in 1986, the opening stock price was $21; after the trading day, the price closed at $27.75.
  • On September 15, 2014, Microsoft acquired the video game development company Mojang, best known for Minecraft, for $2.5 billion.
  • It has been criticized for its monopolistic practices, and the company’s software received criticism for problems with ease of use, robustness, and security.

December also saw the company discontinue the Microsoft Edge Legacy browser project in favor of the “New Edge” browser project, featuring a Chromium based backend. The specific computer programs used in the process fall under the Azure Machine Learning and the Azure IoT Hub platforms. Developed in part by researchers from Kindai University, the water pump mechanisms use artificial intelligence to count the number of fish on a conveyor belt, analyze the number of fish, and deduce the effectiveness of water flow from the data the fish provide. In August 2018, Microsoft released two projects called Microsoft AccountGuard and Defending Democracy.
In April 2016, the company sued the U.S. government, argued that secrecy orders were preventing the company from disclosing warrants to customers in violation of the company’s and customers’ rights. Following media reports about PRISM, NSA’s massive electronic surveillance program, in May 2013, several technology companies were identified as participants, including Microsoft. A Microsoft spokesperson stated that the corporation runs several programs that facilitate the sharing of such information with the U.S. government. In July 2025, Microsoft announced another round of layoffs, cutting approximately 9,000 employees in its largest workforce reduction in over two years. In November 2018, the company won a $480 million military contract with the U.S. government to bring augmented reality (AR) headset technology into the weapon repertoires of American soldiers. On November 14, 2014, Microsoft overtook ExxonMobil to become the second most-valuable company by market capitalization, behind only Apple Inc.

The group, accessed “a very small percentage” of Microsoft corporate email accounts, which also included members of its senior leadership team and employees in its cybersecurity and legal teams. The DoJ had “changed data request rules on alerting the Internet users about agencies accessing their information.” The statement also marked the beginning of three-part program to enhance Microsoft’s encryption and transparency efforts. The layoffs primarily affected Activision Blizzard employees, but some Xbox and ZeniMax employees were also affected. As a result, the company will record an impairment and restructuring charge of approximately $950 million, of which approximately $200 million will relate to severance payments.

The initiative is meant to speed innovation through simple software changes in telecommunications networks, wireless networks, data centers, and other networking areas. As a result, in 2010 Microsoft revamped its aging flagship mobile operating system, Windows Mobile, replacing it with the new Windows Phone OS that was released in October that year. Gates retired from his role as Chief Software Architect on June 27, 2008, a decision announced in June 2006, while retaining other positions related to the company in addition to being an advisor for the company on key projects. Increasingly present in the hardware business following Xbox, Microsoft 2006 released the Zune series of digital media players, a successor of its previous software platform Portable Media Center. Other companies like Borland, WordPerfect, Novell, IBM and Lotus, being much slower to adapt to the new situation, would give Microsoft market dominance.
Relatively strong sales of both products helped to produce a record profit in 2007. Microsoft Office 2007, released at the same time, featured a “Ribbon” user interface which was a significant departure from its predecessors. On October 25, 2001, Microsoft released Windows XP, unifying the mainstream and NT lines of OS under the NT codebase. Branching out into new markets in 1996, Microsoft and General Electric’s NBC unit created a new 24/7 cable news channel, MSNBC. Backed by a high-profile marketing campaign and what The New York Times called “the splashiest, most frenzied, most expensive introduction of a computer product in the industry’s history,” Windows 95 quickly became a success.

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